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New Member

Personal Assistant- VM greetings get truncated

When Personal Assistant intercepts call, the last destination is voicemail. When going to VM the users greeting gets truncated and the caller will not hear the first few seconds of the greeting?

Problem #2 We have elminated music on hold and now when PA picks, up the caller will hear three beeps after "please wait while locating". Is it possible to eliminate the three beeps?

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New Member

Re: Personal Assistant- VM greetings get truncated

We just put a few extra seconds of silence at the beginning of our greetings and that seems like a good workaround. I don’t think there’s a fix for it yet. You can check with Cisco.

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