Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Personal Directory Service

We have just upgraded from CM 5.1.2 to 5.1.3. In the previous version I had a "Personal Directory" service set up as follows:

Service Name: Personal Directory

Service Description: Personal Directory

Service URL: http://cmaddress/ccmpd/logon.do

with parameters: pin, userid

This allowed users to bypass the logon page by filling it in automaticly. After the upgrade this now gives the following error

<?xml version="1.0" ?>

- <CiscoIPPhoneText>

<Title>Cisco PD Error</Title>

<Prompt>PD Error Message</Prompt>

<Text>Error in Authentication</Text>

- <SoftKeyItem>

<Name>Exit</Name>

<URL>SoftKey:Exit</URL>

<Position>1</Position>

</SoftKeyItem>

</CiscoIPPhoneText>

Is there a known way to get this working again in 5.1.3? Or has anyone come up with a different way for users to access their fast dials without typing in their userid and pin?

For reference all of my users are using 7940 and 7960 phones.

-John

1 REPLY
Bronze

Re: Personal Directory Service

You may be hitting wih this bug:CSCsl89001

271
Views
0
Helpful
1
Replies