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New Member

personal directory sync with outlook

hi all,

I'm trying to see if there is a way to sync my personal directory with the contact on the outlook, is there any way to do so?

what is the "IP Phone Address Book Synchronizer" for?

thanks

7 REPLIES
New Member

Re: personal directory sync with outlook

Cisco Employee

Re: personal directory sync with outlook

Note that the TABSync application referenced in this thread which is in the Plugins page in CCMAdmin is used only to sync with the Windows/Personal Address Book that is stored locally on the user's PC for Outlook or Outlook Express.

A different application would be required to sync with the Contacts that are stored in an Exchange server.

New Member

Re: personal directory sync with outlook

I was able to export my Outlook (Exchange) contacts to Excel, import them into Outlook express and then sync with the TabSync utility. Not clean, but works.

New Member

Re: personal directory sync with outlook

Thanks everyone, i did it with export the database and import it to the windows personal address book and it works.

what is the "different application" you mentioned, is it availble on the CCO ?

Cisco Employee

Re: personal directory sync with outlook

Yes, it is. Personal Productivity Services is available in the Software Center in Voice Products. The documentation can be located here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/assist/assist2/prod_ser/index.htm

New Member

Re: personal directory sync with outlook

I followed the link, went to the Call Manager download section but didn't see anything that was called cm-pps. Is it actually there, or is it my CCO login level?

Cisco Employee

Re: personal directory sync with outlook

The URL to go to is:

http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml

If you can get there with your login you should see a link called Cisco IP Phone Productivity Services which is where this can be downloaded.

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