I have an issue with the configuration of 2 phone (7961 Model). They are configured as Mirror images of each other. The first phone is configured with the folloeing Lines: 3240, *3240, **3240, 3300, *3300, **3300. The other is just the opposite: 3300, *3300, **3300, 3240, *3240, **3240. The issue occurs when the User on the first phone receives a call on her primary lin. and picks up. If she receives a second call that goes to her rollover line and it is picked up on the other phone, that individual is unable to transfer that call until the user on the first phone hangs up her line. The problem occurs in the other direction also. Thanks!
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...