I have a user that is having her calls forwarded to another extension when the main outside phone numbers is diled and her extension (4571) is selected at the prompt. There is no forwading rule in CM or transfer setting in Unity so where else can I check?
Thanks for the reply Dan, yes we can dial her 4 digit extension and it works fine. it's when we dial in from the main number and get prompted for her extension that it goes to an unrelated voice mail box. Will look into restarting the cluster
Turns out that the user (and the phone admin) was not paying attention to the menue and was hitting the user's extension # before they should have instead of hitting "option 2", thus causing the call to be forwarded.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.