Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Users might experience few discrepancies in Search results. We are working on this on our side. We apologize for the inconvenience it may have caused.

Phone is HUNG Mode

We have CCM 4.1 at my office, some time some phone will go to HUNG mode(once the user dialed the connected to destination number automatically the call will disconnect or we will get the beep sound).

2 REPLIES
Silver

Re: Phone is HUNG Mode

Hi,

Have you traced the call through the router to see specifically what is happening? Or, it may be helpful to look at the trace logs on the server to see the details (use the MAC of the phone then StationINIT ID to make it easier).

How often does this happen (1 in 5, 3 in 5 calls?)?

Please rate useful posts.....

Re: Phone is HUNG Mode

if its hung, phone required hard re-boot then it will work...

128
Views
0
Helpful
2
Replies
CreatePlease to create content