Hi Netpro Experts,
One of our customer having UC520 having issue with phone registration.
All the phones are just showing registering since 2 days but none actually registering.
I have already checked few things:
1. option 150 is correct in the dhcp and phone is getting the option 150 correctly
2. already tried no create cnf-files and create cnf-files.
3. ip source address is correct with port 2000
4. mac-address is correct for all the phones.
5. Switch config is correct and have all the port in voice vlan
I tied debug tftp events and see these resuslts:
002770: Apr 7 11:25:48.915: TFTP: Looking for CTLSEP5CA48A6419F4.tlv002771: Apr 7 11:25:49.027: TFTP: Looking for ITLSEP5CA48A6419F4.tlv002772: Apr 7 11:25:49.167: TFTP: Looking for ITLFile.tlv002773: Apr 7 11:25:49.503: TFTP: Looking for Ring7.raw.sgn002774: Apr 7 11:25:49.635: TFTP: Looking for Ring4.raw.sgn002775: Apr 7 11:25:49.755: TFTP: Looking for SEP5CA48A6419F4.cnf.xml.sgn002776: Apr 7 11:25:49.947: TFTP: Looking for XMLDefault.cnf.xml.sgn002777: Apr 7 11:25:51.111: TFTP: Looking for CTLSEP5CA48A6419F4.tlv002778: Apr 7 11:25:51.239: TFTP: Looking for ITLSEP5CA48A6419F4.tlv002779: Apr 7 11:25:51.387: TFTP: Looking for ITLFile.tlv002780: Apr 7 11:25:51.975: TFTP: Looking for Ring7.raw.sgn002781: Apr 7 11:25:52.143: TFTP: Looking for Ring4.raw.sgn002782: Apr 7 11:25:52.323: TFTP: Looking for SEP5CA48A6419F4.cnf.xml.sgn002783: Apr 7 11:25:52.551: TFTP: Looking for XMLDefault.cnf.xml.sgn
Some and anyhelp will be appreciated.