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Phone notification

I can't seem to get phone notification to work. I am using:<br>Cisco 3.0(8)<br>Unity 2.4.6<br><br>Here is what I have setup for user rolsson on notification:<br>- device = home phone<br>- phone number = 9407xxxxxxx (this is how I would dial from IP phone)<br>- status = enabled<br>- notify = voice messages<br>- urgent is not checked<br>- schedule is 8AM to 8PM<br>- I have not touched restriction tables so this number should work<br><br>I brought up the call viewer and left a voicemail for my extension and I see no calls in the viewer (other than when I left the voicemail). I do not think Unity is trying to send the call to CallManager.<br><br><br>

2 REPLIES
Anonymous
N/A

Re: Phone notification

Out of curiosity, does the MWI light work for this subscriber?

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: Phone notification

I got this to work. I had changed the CSS to one that would allow the phone to dial out, but I had not restarted CM. Restarting CM solved it. In searching for the problem, I had the Unity system call an internal extension and that worked. I noted that the CallViewer did not show the outgoing call so I started looking at CM for the solution.

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