Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Phone Reset?

Is there a way to reset an IP phone to the factory defaults?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: Phone Reset?

Which phone is that?

3 REPLIES
Hall of Fame Super Gold

Re: Phone Reset?

Which phone is that?

New Member

Re: Phone Reset?

My bad! 7961 is the model

Hall of Fame Super Gold

Re: Phone Reset?

Press and hold # while powring phones, use a power brick for that. When line keys flashes, release # and press in sequence 1234567898*0#

Be aware at this point phone will look for image file term61.default.load that you must have ready on TFTP server with all the associated firmware files.

Hope this helps, please rate post if it does!

215
Views
5
Helpful
3
Replies