Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Phone rings 3 times before going to voicemail

Can I decide how many rings before the caller goes to voicemail? If this a phone setting? Also, am I able to disable call waiting for my phone?

4 REPLIES
Cisco Employee

Re: Phone rings 3 times before going to voicemail

yes, this can be changed thru the service parameters for all phones or per line at the line config page. a ring means about 4 seconds so just do the math.

if you do not want call waiting change the busy trigger to 1 on the line.

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Hall of Fame Super Red

Re: Phone rings 3 times before going to voicemail

Hi Michael,

If you are using Callmanager (later than CCM 4.1) you can change the number of rings before FNA to voicemail using this setting

(under>Device>Phone>Directory Number Configuration)

No Answer Ring Duration (seconds)

If you want to change this "system wide" let me know as this can be adjusted as well.

To disable Call Waiting for the phone change the Busy Trigger to 1

(under>Device>Phone>Directory Number Configuration)

Hope this helps!

Rob

New Member

Re: Phone rings 3 times before going to voicemail

So this cannot be set using the IP phone? It sounds like it has to be set using some software called CallManager. If so, I'll have to talk to our IT guy.

Cisco Employee

Re: Phone rings 3 times before going to voicemail

ohhh your question was how to set it on the ip phone???? no way to do that, has to be done on callmanager

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
1091
Views
0
Helpful
4
Replies