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New Member

Phone Service Provider.

I am looking at providing phone service for several of my customers that are connected to me with T1's using my call manager and unity. On the call manager side I can set seperate partitions so the different customers cannot see each other when they do a search and I can make them have the same extension if they request.<br><br>My only problem is I do not know if unity can be seperated by partitions. My largest concern is if two users have the same extension.<br><br>Does anyone have any info on this type of setup.<br><br>

2 REPLIES
Anonymous
N/A

Re: Phone Service Provider.

Unity doesn't support numbering partitions on a single Unity server... All extensions homed on a single Unity server need to be unique.

you might be able to do some fancy digit translations in CM up stream from us, I remember reading through a document a while back on how to do this type of tenant services scenario using that method, I'll dig around for thd doc.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

New Member

Re: Phone Service Provider.

- Would you be able to post the link for the multitenant
approach for service provider based CM/Unity?

I would also like to know how this idea is handled from
a "directory" point of view. Is this accomplished with
mini directories per tenant, do you deactivate directory
capability, or do they live with a single directory that
any tenant has access to and they live with it?

--- Thanks ---

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