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New Member

phone unregistering

I am on CM 3.3.3sr3 and was wondering if someone could tell me the some reasons for a conf ph 7935 to unregister during a call and not reregiser again for 20 min. I have had wireless 7920's unregister with CM and reregister after the call completes. thanks

5 REPLIES

Re: phone unregistering

If you look in Event Viewer, you should see an entry for the device unregistering. This event will contain a reason code. Take a look at the following document. It gives the list of reason codes for a device unregistering.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_error_message09186a0080307a94.html

Hope this helps.

Brandon

New Member

Re: phone unregistering

Brandon

do you have a copy of this document as the link no longer works.

Cisco Employee

Re: phone unregistering

If you don't have a partner account, just remove "partner" from the URL above.

Brandon

New Member

Re: phone unregistering

Thank you  - got it

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