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New Member

Phone update problems

I keep getting the following message when I try to update the phone after changing the button template:

Error No. -2147219962 (0x80040606):

CDBLException Dump: [COM Error] COM Error Description = [CDeviceTRules::DeviceUpdateEx; ADO=0x80004005: [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified; [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified] []

The result is that I cannot change the template. I have tried to delete the phone so that I can re-add it, but I get a different message when trying that:

Error No. -2147219962 (0x80040606):

CDBLException Dump: [COM Error] COM Error Description = [CDeviceTRules::DeleteDevice; CDeviceTRules::DeleteDeviceRelations; [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified; [Microsoft][ODBC Driver Manager] Data source name not found and no default driver specified] []

I have rebooted the Call Manager, but the problem remains.

The version is 3.1(2c), on the ICS7750 platform.

Can someone help?

1 REPLY
New Member

Re: Phone update problems

Get in touch with TAC mate, your database has had a bit of wobble.

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