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New Member

Phones at the remote branch cannot update

Hi All,

I have recently upgraded my CM cluster from 4.1(3) to 4.1(3)SR1. This is a cenrtralised cm cluster. My ip phones at the central location update with the latest firmware but the phones at the remote branch cannot.

Any advise

Brgds

Renzil

1 REPLY
New Member

Re: Phones at the remote branch cannot update

I had the same problem with a remote site after installing some new phones and adding a couple of sidecars. The new phones wouldn't register with the CM and the phones with the sidecars came up fine, as they were already in use before the add-ons, but the sidecars wouldn't come up. I tried everything to no avail. I finally had to restart the CM and everything came up and worked fine after that.

I realize you wouldn't normally want to restart the CM, but it was the only thing that worked for me in that situation.

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