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Community Member

Phones in use

Hi

Is it possible to get a list of

currently active phones (phone making or receiving a call).

The list should include:

Phone number

Name

Time (when the call was made/received)

Calling or called phone number

An XML list would be nice.

It does not matter if I have develop an application or buy one.

Regards

Michael

1 REPLY

Re: Phones in use

CTI is here to your rescue. Have a look at JTAPI, it provides the means to figure out all that information. With recent CCM versions there's even a functionality to figure out the status of all phones without having to get each phone from the provider and determine its status by looking at the status of its lines.

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