Phones not powering up after reload of power switch
We have some WS-C3524-PWR-XL-EN switches here that we reload every week. After the reload some of the phones don't receive any power. It is random on which phones won't get power. All I have to do is walk to the desk and unplug/replug their phones back in and the phones will come up. Any idea why this is happening?
Re: Phones not powering up after reload of power switch
why do you reload switches every week? this seems unusual and if it is to remedy a problem, perhaps looking into fixing that problem would be more beneficial in the long run.
one of the biggest reasons a phone does not power up, aside from the switch/port having a physical issue, is that the Power Allocation Algorithm has not successfully completed its task. this could be for a few reasons from FLP not looping back to the phone successfully to no power available in the switch to allocate.
see this link for more info on the Power Allocation process:
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
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