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Phones rebooting

Here is a part of the log where the reboot happened.....any ideas what may have caused this or what I should look at. It happened at 16:11:09.

NOT 15:41:39.275220 DSP: mtStartTone- *** playing tone when audio path = NONE

WRN 15:41:39.587813 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventEndcall

WRN 15:41:39.589709 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventSetSpeakerModeOff

WRN 15:54:14.407575 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateSpeakerOffHook Event = EventSetSpeakerMode

ERR 16:00:00.000435 NTP: Mon Aug 13 15:00:00 2007

NOT 16:03:44.699036 DSP: mtStartTone- *** playing tone when audio path = NONE

WRN 16:03:45.039087 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventEndcall

WRN 16:03:45.041132 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventSetSpeakerModeOff

NOT 16:11:09.480146 DSP: mtStartTone- *** playing tone when audio path = NONE

WRN 16:11:09.778379 JVM: Thread-3|cip.sccp.ce:? - Read exception: java.net.SocketException: Connection timed out: Connection timed out

Close(d) Connection ...

ERR 16:11:09.788416 JVM: 4:11:09p|java.net.SocketException: Connection timed out: Connection timed out

at cip.io.SecureInputStream.socketRead([BII)I(Native Method)

at cip.io.SecureInputStream.read([BII)I(Unknown Source)

at java.io.BufferedInputStream.fill()V(Unknown Source)

at java.io.BufferedInputStream.read()I(Unknown Source)

at java.io.DataInputStream.readInt()I(Unknown Source)

at cip.io.i.readInt()I(Unknown Source)

at cip.sccp.ar.a()Lcip/sccp/bm;(Unknown Source)

at cip.sccp.ce.e()V(Unknown Source)

at cip.sys.j.run()V(Unknown Source)

at java.lang.Thread.startup(Z)V(Unknown Source)

WRN 16:11:27.746155 JVM: Thread-3|cip.sccp.ce:? - Read exception: java.net.SocketException: Connection timed out: Connection timed out

Close(d) Connection ...

ERR 16:11:27.756215 JVM: 4:11:27p|java.net.SocketException: Connection timed out: Connection timed out

at cip.io.SecureInputStream.socketRead([BII)I(Native Method)

at cip.io.SecureInputStream.read([BII)I(Unknown Source)

at java.io.BufferedInputStream.fill()V(Unknown Source)

at java.io.BufferedInputStream.read()I(Unknown Source)

at java.io.DataInputStream.readInt()I(Unknown Source)

at cip.io.i.readInt()I(Unknown Source)

at cip.sccp.ar.a()Lcip/sccp/bm;(Unknown Source)

at cip.sccp.ce.e()V(Unknown Source)

at cip.sys.j.run()V(Unknown Source)

at java.lang.Thread.startup(Z)V(Unknown Source)

NOT 16:11:29.263623 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = SEP00164781D20B.cnf.xml, dstFile = /usr/cache/SEP00164781D20B.cnf.xml

NOT 16:11:29.266487 tftpClient: auth server - tftpList[0] = 10.10.4.10

NOT 16:11:29.267297 tftpClient: look up server - 0

WRN 16:11:29.271607 SECD: WARN:lookupCTL: ** no CTL, assume TFTP 10.10.4.10 NONSECURE

NOT 16:11:29.275622 tftpClient: secVal = 0xa

NOT 16:11:29.276398 tftpClient: 10.10.4.10 is a NONsecure server

NOT 16:11:29.277140 tftpClient: look up server - 1

WRN 16:11:29.279929 SECD: WARN:lookupCTL: ** no CTL, assume TFTP 10.3.213.250 NONSECURE

NOT 16:11:29.283134 tftpClient: secVal = 0xa

NOT 16:11:29.283977 tftpClient: 10.3.213.250 is a NONsecure server

NOT 16:11:29.284790 tftpClient: temp retval = SRVR_NONSECURE, keep looking

NOT 16:11:29.285502 tftpClient: temp retval = SRVR_NONSECURE, keep looking

NOT 16:11:29.286221 tftpClient: retval = 10

NOT 16:11:29.287001 tftpClient: Secure file requested

Thanks,

Mike

3 REPLIES
Hall of Fame Super Gold

Re: Phones rebooting

Hi, which FW on the phones? Chances are if you upgrade to latest maintenance it won't happen anymore.

Re: Phones rebooting

Here is the information.

App Load ID: Jar41sccp.8-2-0-55.sbn

Boot Load: 7965G-GE_64-020704128Amd64meg.bin

Version: SCCP41.8-2-1s

Thanks,

Mike

Hall of Fame Super Gold

Re: Phones rebooting

Try 8.2(2)SR4 that has many bug fixes.

Hope this ehlps, please rate post if it does!

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