When a user is included in a pickup group, they can pick a current call within that same group, even if the current call has been in an active state for quite some time. I don't think they should be able to grab any current call, only a call that has not yet been activated and is in its "calling state." Is this a bug, or has the barge key used in IPMA somehow became active. We do not use the IPMA for anything.
I believe I'm experiencing the same issue. It's more related to Shared line appearances than it is to pickup groups. The only way I've been able to address this issue is to go to Service Paramaters for Call Manager, Cluster-Wide Paramaters, and set "Always Use Prime Line" to "True". This forces the phone to always select the first line of the phone when the receiver is lifted. If a call is in place on that line, the user needs to manually select the next available line to be dial out. Hope this helps
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...