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Community Member

PickUP group with IP Phone and Softphone

Hi,

is it possible to create a Call PickUp Group with Softphones and IP Phones together ??

Thanks

Martin

2 REPLIES
Community Member

Re: PickUP group with IP Phone and Softphone

Yes, this should work as only DNs and the partition info is allocated to the Call Pickup Group. Did you try it out? Does it work

Community Member

Re: PickUP group with IP Phone and Softphone

The only down fall to this is that you cannot pickup a call that is ringing on the 7960 from the Softphone Application. There is no facility for that.

That is the only problem I see.

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