Hi, I have just upgraded CallManager 3.2.3 to 3.3.3sr4. There are about 1200 devices, everything works except for one critical thing. All our pilot numbers are busy tone. The only apparent error message I get is the following message in Event viewer on the subscriber.
Error: kCtiProviderOpenFailure - CTI application failed to open provider
Login User Id: ac
App ID: Cisco CTIManager
Cluster ID: LBB-CM1-Cluster
Node ID: 10.10.101.2
Explanation: Application is unable to open provider.
Recommended Action: Check the reason code and correct the problem. Restart CTIManager if problem persists..
It looks as if it's trying to use an AC UserID which we haven't got as we're not using Attendant Console. I have also tried removing all CSS and partitions in case that was issue.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...