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Pilot Point, Hunt group, Console attendant and Agents

Hello all of you.

I have configured Pilotpoint and hunt group of some Webattendant users, whic are using Attendant console software. In this hunt group is 16 Webattendant users. My question si how to see which Webattendant user is currently in status ONLINE and which is in status OFFLINE.

Best regards,

Aleksander Kocelj

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Cisco Employee

Re: Pilot Point, Hunt group, Console attendant and Agents

Currently it is not possible to check if the other webattedant users are online or not. I think we already filed a feature request for it, but lets see when it will be available.

Pradeep

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