a customer asked me to write an application which call a specific agent and then connect to an external number. The customer want to send me the agent extension and the external number by an HTML page.
I created an HTTP trigger and wrote an application that store the two extensions into two variables and then try first to place a call to the agent and if connect then to the external number.
However the Place Call Step seems to work only with the JTAPI triggers extensions and don't accept agent and external number extension (the step goes out from the unsuccessful label)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...