Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Plantronics CS60 and headset port

Hello,

I have Cisco 7961 Phone and Plantronics CS60 headset.

When I try to connect the CS60 on the headset port of the 7961, It doesn't work.

How can I make it work ?

The CS60 us working well on handset port.

Thanx

2 REPLIES
Bronze

Re: Plantronics CS60 and headset port

Check your phone load to see if it matches the CCM default. Also, check the 7961 config page for the device you are using - in "Product Specific Configuration" be sure the box is not checked for disabling speakerphone and headset.

Also answer calls with the headset button on the phone activated.

Hall of Fame Super Red

Re: Plantronics CS60 and headset port

Hi Bastien,

Have you tried adjusting the little wheel on the side of the CS/60 base/charger? We don't use any CS/60's but we do use lots of CS/50's and the wheel setting of 4 works well with 7961's.

Hope this helps!

Rob

Please remember to rate helpful posts.....

2142
Views
5
Helpful
2
Replies