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Community Member

Play a prompt on cisco router

Hi,

i have a multisite environnementwith Call Manager. Customer don't have enough bandwith in his ip wan. And i want to know if cisco router gateway is capable to receive a call intended for compagny, play a special prompt like "Welcome to ABC compagny please hold on line we are trying to connect you" and transfer this call to standardist phone. If this possible there is any pre requires to router?

how can implement this feature, etc..

Best Regards

2 REPLIES

Re: Play a prompt on cisco router

You could put CME locally on the site and have the calls answered by a TCL script and then route through the script to the phones, or else use CUE to route from a script.

Community Member

Re: Play a prompt on cisco router

You could use Autoattendant TCL-script without configuring CCME. Just upload necessery files and configure gateway (H.323) according

http://www.cisco.com/univercd/cc/td/doc/product/access/ip_ph/ip_ks/cme32/cme32sa/cme32atd.htm#wp2188357

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