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ports to callmanager

admin_2
Level 3
Level 3

I upgraded call manager to 3.1.1 and then I no longer had connectivity to unity.<br>I have been unable to get new voice mail ports to register <br><br>

2 Replies 2

Not applicable

Which TSP are you using? Which version of Unity?

Here's my latest supported configuration matrix:
Unity------AV-Cisco TSP---Cisco CallManager
2.4(6.135)----3.0(0.7)-------3.1(1)
2.4(6.135)----1.0(0.36)-----3.0(11)
2.4(6.135)----1.0(0.36)-----3.0(10)
2.4(6.135)----1.0(0.36)-----3.0(9)
2.4(6.126)----1.0(0.32)-----3.0(11)
2.4(6.126)----1.0(0.32)-----3.0(10)
2.4(6.126)----1.0(0.32)-----3.0(9)
2.4(6.126)----1.0(0.32)-----3.0(8)
2.4(6.102)----1.0(0.32)-----3.0(9)
2.4(6.102)----1.0(0.32)-----3.0(8)
2.4(6.102)----1.0(0.28)-----3.0(11)
2.4(6.102)----1.0(0.28)-----3.0(10)
2.4(6.102)----1.0(0.28)-----3.0(9)
2.4(6.102)----1.0(0.28)-----3.0(8)
2.4(6.102)----1.0(0.28)-----3.0(7)
2.4(5.73)------1.0(0.28)-----3.0(7)
2.4(5.xx)-------1.0(0.24)-----3.0(2d)



Not applicable

Among other things, the skinny device type that Unity registers into CallManager changed from CCM 3.0 to 3.1. If you are running a 1.x.x.x version of the TSP, it won't work right.

Steve Olivier
Software Engineer
Cisco Systems

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