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PRI calls dropping

I have just configured PRI for a client but he complains that calls drop intermitently 30% of the time. One time he had to unplug the E1 cable and plug back to the router to reset the trunk.Do you think it could be a problem from the providers, although they claim everything is ok at their end or is there a parameter on the router that could be responsible something like that?

Can someone please help with a suggestion? Cos my client has refused to sign me off.

1 REPLY
Hall of Fame Super Gold

Re: PRI calls dropping

Hi,

for a start, can you take "show controllers E1" on the router ?

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