Thanks Dave. Don't tell the Cisco guys this, but it isn't plugged into a Cisco gateway, which is limiting my troubleshooting capabilities, but it's the customer requirement. But, this will certainly help point to where they need to make corrections.
I hope this is helpful, you can download a graphical PRI debugger that parses q931 debugs at pippinsoftware.com It's demo, just 10 channels, since they are still in beta testing. Could be useful for general debugging.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...