I have Unified messaging with Exchange 2k. When you access your voice mail box from your phone, the messages are read in order of arrival. Newest ones first, regaurdless of what they are (e.g. vm or email). Does anyone know of a way to have the Voice Mails read first, regaurdless of when they were received? Or is there a way to segment them, by giving the subsriber the option to dial 1 for voice mail or 2 for e-mail?
Your description of the inbox stack is not correct... we don't just play all the messages in one big heap in the order they arrived.
You hear urgent voice mails, then voice mail, then urgent email, then email, then urgent faxes, then urgent faxes, then faxes. Receipts (NDRS and read/delivery receipts) are lumped in with voice mails currently.
this order is hard coded currently and can't be changed. In Unity 4.0, however, we will offer the new FlexStack feature which will allow folks to dictate the order of all the messag types (including reciepts in their own stack) and to dictate LIFO/FIFO order seperately for read and unread messages. This can be done on a per user basis so everyone can fiddle to their hearts content to get the stack order they want.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...