I have a subscriber mail box that doesn't really have a person associated with it. The person responsible for checking this mail box is in a private dist list for this subscriber mail box, but no Voice mails get delivered to them for this mail box. Am I misunderstanding how to use the PDL, or is this a problem?
Private distribution lists are used for addressing messages to groups of users - So subscribers can sign in and address messages to one of their private groups to send the message to a number of folks quickly and easily.
It does not mean that messages to the subscriber that owns the mailbox will be distributed to all their private lists...
I'm a little unclear on what it is you're trying to do and why - you can create an internet subscriber that can forward messages to another SMTP addresses - if you're just trying to get messages to a particular call handler or the like to bounce over to a mailbox off system or something that's the way to go about it.
Sure... the way to do this is to setup a call handler that plays a greeting like "Please give us some information about the bad driver you're calling about" and then has an after greeting action of "take message" - setup the subscriber or public distribution list you want to get messages from this call handler as the message recipient on the messages page of the call handler and you should be good to go.
There's no need to create a subscriber for this scenario at all - and using a public distribution list as the recipient means several subscribes can get messages for this call handler in their inboxes along with other messages they normally get.
I'd reccomend using the alternate greeting on the call handler so you don't have to worry about schedules.
for more details on how to setup audio text applications like these, check out the "Audiotext applications in Unity" paper on the Documents page of www.CiscoUnityTools.com.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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