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New Member

Problem after 3.3.3 SR2 Upgrade

In the lab we have some remote phones on the end of 2M circuit, no locations just normal phones. I've done an upgrade from 3.3.2 to 3.3.3 SR2 and since the upgrade the remote phones can't answer the call they just keep ringing after picking up the handset. All was working before the upgrade and phones local to the call manager are fine after the upgrade. The problem is only with remote phones.

I just wanted to see if anyone seen this before and it's a known bug before calling TAC.

2 REPLIES
Anonymous
N/A

Re: Problem after 3.3.3 SR2 Upgrade

There is one known similar issue on this. The Bug ID is CSCeb47122.

New Member

Re: Problem after 3.3.3 SR2 Upgrade

Before the 7960/40G series phones there is a known hookswitch problem. Has anyone else experienced this?

Also, confirm that the phones recieved the new load as well. Which load are the phones currently running?

Phone load 00305000300 resloves the above mentioned bug.

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