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New Member

Problem after upgrade to 3.3

Hello,

I do the upgrade to 3.3 in the lab. The ccm is configured tu use Active Directory as user datat base. After the update the ccm lost the the association of phones to users and the phones tell me that the registration is rejected. Adding a new phone is possible. Does anyone have this problems to?

thanks Achim

1 REPLY
New Member

Re: Problem after upgrade to 3.3

This could happen in a clustered environment where the subscribers are not able to do proper name resolution. If this is the case, you can fix this issue using this document.

http://www.cisco.com/warp/public/788/AVVID/subscriber-upgrade-fails.html

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