A very similar problem is found in the known bugs which can be searched on the www.cisco.com BugTool kit. THe bug ID is CSCea77553. This bug has been fixed and the solution to it in brief is, you need to
1. Login to CCM DCD
2. Then go to systemProfile under CCN ou
3. select properties of System Profile on right-hand side window
4. Then on the CCM Configuration tab, look for "User Search Attribute" value. If its empty, just add "mail" and click OK.
For more details on this, you could refer to the bug details in the bug Tool kit. HOpe this solves the issue.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...