I have a AIM-CUE module installed on the 2621 router and iam trying to configure the voice mail facility.
But when i do a service-module service-engine 0/0 status, it shows as failed
i reloaded the router and then it stuck in waiting for registration.
Is there some configuration that needs to be done before the status of the module changes to ready.
Thanks in advance
First thing you should do is to assign IP address to the module and make sure the interface is up. Here is an example:
interface service-engine 0/0
ip unnumbered fa0/0
service-modeule ip address x.x.x.x 255.255.255.0
service-module ip default-gateway
then you also need to add a static route to this module, such as:
ip route x.x.x.x 255.255.255.255 service-engine 0/0
I have already done that & the interface is showing up.
here is the config
ip address 18.104.22.168 255.255.255.0
ip helper-address 22.214.171.124
ip unnumbered FastEthernet0/0
service-module ip address 126.96.36.199 255.255.255.0
service-module ip default-gateway 188.8.131.52
ip route 184.108.40.206 255.255.255.255 Service-Engine0/0
MS_UK_CME_R01#service-module service-Engine 0/0 status
Service Module is Cisco Service-Engine0/0
Service Module supports session via TTY line 25
Service Module is trying to recover from reset/shutdown
Service Module status is not available
Is there anyting else i should check
The reason why i say its not to do a reset is because when you key in the command, it tells you that you are not supposed to do a reset if the system is not in a steady state. It also says it could corrupt the drive. Since you are not on a hard drive and on a flash card, you should probably be ok.
it says rthe session has opened but i never get the Service-engine prompt
also i am not able to ping the module ip 220.127.116.11 from the CME router even though the line and protocol status are up.
I have reset the module and also tried restarting the entire router. unfortunately didn't help.
i think i have a bad CUE. will try to reseat the module and check whether it helps.