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Problem incoming call ( VG200+E1 )

Hello,

I have a vg200 gateway ( h.323 gateway ).

I can't receive a call from a external phone, but I can call a external phone number.

From a other IP Phone, there is no problem ( incoming and outcoming calls ).

It's just when you dial the complet phone number from the external.

Thanks for your help.

Casta

1 REPLY

Re: Problem incoming call ( VG200+E1 )

Casta,

Sounds like you've not configured the gateway correctly.

You have not given enough info to diagnose the problem to any depth but you need to look at the dial-peer configuration on the gateway for incoming calls, how many digits are you receiving from the carrier and does your dial-peer match this.

Do you need a translation on the call manager for the incoming calls.

You need to start at the begining and work your way from there.

Paul

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