1. After I installed Cisco TSP to enable dialing in outlook. I found every time after I finish one call, I can not dial immediately, outlook will say "Another program is using the selected telephony device. Try again after the other program is finished.", and I have to wait about 3 to 5 minutes until I am able to dial again. Is it something wrong with my settings? Or I have to tune the CCME?
2. If I want to enable dialing in M$ CRM, do I need to install sth else or just the TSP?
Hope somebody can give me some hint, thanks a lot!
Re: Problem integrating CCME with MS outlook and CRM
We have the same problem, related to installing Cisco Unified CME Telephony Service Provider on WindowsXP workstations. We are using Version 2.1 (Cisco-CUCME-TSP-2.1.2.exe) of Cisco driver against CCME 4.3. Windows workstations are using Outlook 2003 - and users would like to use CTI functions. After performing this installation on several machines, we got like 50% success rate.
On many workstations we get this error:
"Microsoft Office Outlook: Another program is using selected telephony device. Try again after the program is finished."
Haw can we debug such error? How to find which program or service is really using TAPI device?
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...