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problem with 7911

ricardo-morales
Level 1
Level 1

hi i have two 7911 one of then i make a factory default but it apperas to be out of order i make a call then in appears to be block i dont heard nothing in the handset i unplug it and plug again is the same....

Another 7911 is continuing blinking the yelow light the red and the handset ligt i try a factory defaul but i cant.

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Ricardo, for the one that doesn't recover after factory reset, check that you have all the files on the TFTP server, that's eay if it is CME.

Also try the alternate reset sequence: 3491672850*#

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