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Problem with authentication between phone and CCM

Hi,

I'm tring to log in to phone with http://PHONE-IP-ADDRESS/CGI/Screenshot

and I got this error:

<CiscoIPPhoneError Number="4" /> !!!

I have user with device association privileges, than I don't use DNS, so in my Enterprise parameters in the authentication url I use IP address instead name!!!

What to do next!????

I rebooted my UCCM several times.

Version is 6.1.1.2000-3.

Please help,

Regards,

Vlaho

1 REPLY
Silver

Re: Problem with authentication between phone and CCM

This is Authentication problems with CallManager. Try changing the authentication url in the Enterprise parameters of CCM.

instead of enter IP address of CCM server. Hope this solves your problem.

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