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New Member

Problem with Auto-attendant

Hi All,

I Have CME 4.2 with CUE 3.2.1 and i configured auto attendant. The problem is when a caller from PSTN Hear the auto attendant message and when he choose 1 or 2 or else on keypad nothing happen and the option is not entered

Here is somme informations about my config:

voice-port 0/1/1

connection plar opx immediate 499

description Ligne 606622

caller-id enable

dial-peer voice 402 voip

description Auto-Attendant

destination-pattern 499

session protocol sipv2

session target ipv4:10.254.254.11

dtmf-relay sip-notify

codec g711ulaw

no vad

any idea to help me

Thanks

3 REPLIES
New Member

Re: Problem with Auto-attendant

i have the same problem did you find any solutions

Bronze

Re: Problem with Auto-attendant

Hi, this is an odd issue. I have almost the same configuration working fine.

Try to change the destination-pattern to 4.. and restart the CUE.

Hope this little comment help you.

David

New Member

Re: Problem with Auto-attendant

just something to test - you can configure the voice port to plar to an ephone dn and configure call forward all to 499

it seems to be a DTMF issue

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