We are using a CCM 4.1.3 sr 5b and we want to use CAR for reporting. I install the pluging and configure the base charge field with a value of 100, the multiplicator factor of the voice quality category are different from 0 and the multiplicator factor of the time of day is set to 1. Although these parameters when I generate a report the charge column is set to 0 and the QOS column is set to NA.
How can I do to have on a report the charges different from 0 and the QOS column set to it's proper values?
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...