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Problem with Cisco IP phones

Hi.

I can't follow the instructions of an automatic answer that I must to press numbers to get the apropiate service of that company's phone and when I press these numbers in my Cisco 7960 and 7912 ip phones it doesn't works.

Thanks, Carlos.

Thanks, Carlos.

1 REPLY
New Member

Re: Problem with Cisco IP phones

Carlos,

Sounds like you're running into a DTMF-relay problem. Are you placing these calls through an H.323 gateway?

If so, make sure all of your voip dial-peers have 'dtmf-relay h245-alphanumeric'.

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