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Community Member

Problem with configuring IP Communicator. TFTP edit control is inactive.

Hello all,

I have a very strange problem with ip communicator. I've setup ip communicator successfully. Then I want to setup it. I open preferences and I see that TFTP server edit control in inactive. So I can't to set our tftp server. So ip communicator isn't register on cucm.

I've checked 2.1.2 and 7.0.1 versions.

I've attached preference window to post.

P.S.: I've tried to set tftp server via command line options (msiexec ipc.msi bla bla bla). It isn't working same.

What I need to do to fix this problem?

7 REPLIES
Bronze

Re: Problem with configuring IP Communicator. TFTP edit control

Very strange problem, did you try to reinstall the CIPC?

Best regards

David

Community Member

Re: Problem with configuring IP Communicator. TFTP edit control

Yes. Four or five times. It isn't helps to me.

Cisco Employee

Re: Problem with configuring IP Communicator. TFTP edit control

Are there entries in the registry?

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Communicator]

"NetworkCurrentAdapter"=""

"HostName"="SEP000000000000"

Hkey_Current_User\Software\Cisco Systems, Inc\Communicator

are you using a full access account when installing the IPC?

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Community Member

Re: Problem with configuring IP Communicator. TFTP edit control

[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\Communicator]

"NetworkCurrentAdapter"="Intel(R) PRO/Wireless 3945ABG Network Connection - Paketplaner-Miniport"

"HostName"="SEP0013A98A5F89"

in hkey_current_user there are not entries set

When I installing the IPC I use account with Local Administrator permissions.

Community Member

Re: Problem with configuring IP Communicator. TFTP edit control

hi! is there any progress?

I just installed ver 2.1.3 on my home PC WinXP and I had the SAME problem!

I have installed IPC a few times but I can't set tftp server IP: all greyed out!

Community Member

Problem with configuring IP Communicator. TFTP edit control is i

Hi,

I had the same problem with CIPC v7.06 & windows 7

In the end i tried to run the CIPC as adminsitrator and then i could edit all the fields.

HTH

Community Member

Problem with configuring IP Communicator. TFTP edit control is i

If you simply run as administrator (Ctrl + Right Click on the application then select Run as Admin), you have full access to required parameters.    

HTH

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