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problem with picture using VT advantage

Hi!

I have several IP-phones and IP-communicators with cameras (VT advantage). Everything works fine except one communicator.

On this PC during "video check" and conversation picture on "remote" window is separated into four parts with the same oblong image. Other side of conversation has beautiful remote and local pictures.

version of commumicator - 2.0.1a

version of cuva - 2.0.2

Is this problem with software on PC?

Or is this problem with packet loss across connection?

Thank you and

Best Regards,

Artem

1 REPLY

Re: problem with picture using VT advantage

If there is a way to test the connection on the same LAN, see if this helps. Also, check to see what bandwidth you set for each video call. Possibly the remote person has less bandwidth and it is breaking the picture. This is set in CallManager (you can set unlimited, and downward)

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