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Problem with same calls

I have install a voip solution and have a following problem:

Calls from mobilphone working fine

Debug:

Sep 4 20:12:52: ISDN Se1/0:15: RX <- SETUP pd = 8 callref = 0x5A00

Sep 4 20:12:52: Bearer Capability i = 0x8090A3

Sep 4 20:12:52: Channel ID i = 0xA18383

Sep 4 20:12:52: Calling Party Number i = 0x1183, '491705717992', Plan:ISDN, Type:International

Sep 4 20:12:52: Called Party Number i = 0xA1, '260766611', Plan:ISDN, Type:National

Sep 4 20:12:52: ISDN Se1/0:15: TX -> SETUP_ACK pd = 8 callref = 0xDA00

Sep 4 20:12:52: Channel ID i = 0xA98383

Sep 4 20:13:02: ISDN Se1/0:15: TX -> CALL_PROC pd = 8 callref = 0xDA00

Sep 4 20:13:02: ISDN Se1/0:15: TX -> ALERTING pd = 8 callref = 0xDA00

Sep 4 20:13:04: ISDN Se1/0:15: TX -> CONNECT pd = 8 callref = 0xDA00

Sep 4 20:13:04: ISDN Se1/0:15: RX <- CONNECT_ACK pd = 8 callref = 0x5A00

Sep 4 20:13:04: ISDN Se1/0:15: CALL_PROGRESS: CALL_CONNECTED call id 0x36, bchan 2, dsl 0

Sep 4 20:13:07: ISDN Se1/0:15: TX -> DISCONNECT pd = 8 callref = 0xDA00

Sep 4 20:13:07: Cause i = 0x8090 - Normal call clearing

Sep 4 20:13:07: ISDN Se1/0:15: RX <- RELEASE pd = 8 callref = 0x5A00

Sep 4 20:13:07: ISDN Se1/0:15: TX -> RELEASE_COMP pd = 8 callref = 0xDA00

call from the company outside to PSTN and back to the inside the company get a busy

Debug

Sep 4 20:13:51: ISDN Se1/0:15: TX -> SETUP pd = 8 callref = 0x0020

Sep 4 20:13:51: Sending Complete

Sep 4 20:13:51: Bearer Capability i = 0x8090A3

Sep 4 20:13:51: Channel ID i = 0xA98391

Sep 4 20:13:51: Calling Party Number i = 0x0081, '6602', Plan:Unknown, Type:Unknown

Sep 4 20:13:51: Called Party Number i = 0x80, '0260766611', Plan:Unknown, Type:Unknown

Sep 4 20:13:51: ISDN Se1/0:15: RX <- RELEASE_COMP pd = 8 callref = 0x8020

Sep 4 20:13:51: Cause i = 0x82AC - Requested circuit/channel not available

Calls from USa to the inside the company in milan it doesn't worked

debug

Sep 4 20:15:32: ISDN Se1/0:15: RX <- SETUP pd = 8 callref = 0x6000

Sep 4 20:15:32: Bearer Capability i = 0x9090A3

Sep 4 20:15:32: Channel ID i = 0xA18387

Sep 4 20:15:32: Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info

Sep 4 20:15:32: Calling Party Number i = 0x00C3, Plan:Unknown, Type:Unknown

Sep 4 20:15:32: Called Party Number i = 0xA1, '260766611', Plan:ISDN, Type:National

Sep 4 20:15:32: Sending Complete

Sep 4 20:15:32: ISDN Se1/0:15: TX -> CALL_PROC pd = 8 callref = 0xE000

Sep 4 20:15:32: Channel ID i = 0xA98387

Sep 4 20:15:32: ISDN Se1/0:15: TX -> CONNECT pd = 8 callref = 0xE000

Sep 4 20:15:32: ISDN Se1/0:15: RX <- CONNECT_ACK pd = 8 callref = 0x6000

Sep 4 20:15:32: ISDN Se1/0:15: CALL_PROGRESS: CALL_CONNECTED call id 0x37, bchan 6, dsl 0

Sep 4 20:15:42: ISDN Se1/0:15: TX -> DISCONNECT pd = 8 callref = 0xE000

Sep 4 20:15:42: Cause i = 0x809C - Invalid number format (incomplete number)

Sep 4 20:15:42: Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info

Sep 4 20:15:42: Called Party Number i = 0xA1, '260766611', Plan:ISDN, Type:National

Sep 4 20:15:42: ISDN Se1/0:15: RX <- RELEASE pd = 8 callref = 0x6000

Sep 4 20:15:42: ISDN Se1/0:15: TX -> RELEASE_COMP pd = 8 callref = 0xE000

Sep 4 20:16:22: ISDN Se1/0:15: RX <- SETUP pd = 8 callref = 0x6200

Sep 4 20:16:22: Bearer Capability i = 0x9090A3

Sep 4 20:16:22: Channel ID i = 0xA1838B

Sep 4 20:16:22: Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info

Sep 4 20:16:22: Calling Party Number i = 0x00C3, Plan:Unknown, Type:Unknown

Sep 4 20:16:22: Called Party Number i = 0xA1, '260766611', Plan:ISDN, Type:National

Sep 4 20:16:22: Sending Complete

Sep 4 20:16:22: ISDN Se1/0:15: TX -> CALL_PROC pd = 8 callref = 0xE200

Sep 4 20:16:22: Channel ID i = 0xA9838B

Sep 4 20:16:22: ISDN Se1/0:15: TX -> CONNECT pd = 8 callref = 0xE200

Sep 4 20:16:22: ISDN Se1/0:15: RX <- CONNECT_ACK pd = 8 callref = 0x6200

Sep 4 20:16:22: ISDN Se1/0:15: CALL_PROGRESS: CALL_CONNECTED call id 0x38, bchan 10, dsl 0

Sep 4 20:16:32: ISDN Se1/0:15: TX -> DISCONNECT pd = 8 callref = 0xE200

Sep 4 20:16:32: Cause i = 0x809C - Invalid number format (incomplete number)

Sep 4 20:16:32: Progress Ind i = 0x8281 - Call not end-to-end ISDN, may have in-band info

Sep 4 20:16:32: Called Party Number i = 0xA1, '260766611', Plan:ISDN, Type:National

Sep 4 20:16:32: ISDN Se1/0:15: RX <- RELEASE pd = 8 callref = 0x6200

Sep 4 20:16:32: ISDN Se1/0:15: TX -> RELEASE_COMP pd = 8 callref = 0xE200

Who has a tip for me to solve this problem.

Thanks and best regards,

Carsten

1 REPLY

Re: Problem with same calls

Since there has been no response to your post, it appears to be either too complex or too rare an issue for other forum members to assist you. If you don't get a suitable response to your post, you may wish to review our resources at the online Technical Assistance Center (http://www.cisco.com/tac) or speak with a TAC engineer. You can open a TAC case online at http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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