in the search base you do not have to point a particular OU, point it to the root domain, then it will search through all the OU's.
Additional Considerations for Microsoft Active Directory
A synchronization agreement for a domain will not synchronize users outside of that domain nor within a child domain because Unified CM does not follow AD referrals during the synchronization process. The example in Figure 18-10 requires three synchronization agreements to import all of the users.
-------Although Search Base 1 specifies the root of the tree, it will not import users that exist in either of the child domains. Its scope is only VSE.LAB, and separate agreements are configured for the other two domains to import those users.----------------
Another this you want to make sure is if the Admin account you use to sync with LDAP has permission for both the OU's..
Use a specific account within the corporate directory to allow the Unified CM synchronization agreement to connect and authenticate to it. Cisco recommends that you use an account dedicated to Unified CM, with minimum permissions set to "read" all user objects within the desired search base and with a password set never to expire. (When the password for this account changes in the directory, Unified CM must be reconfigured to take the change into account.)
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...