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Cisco Employee

Problems with installation of win 2003 server on MCS 7835

I ordered a MCS-7835-H1 with 2048MB RAM and Two 72GB SCSI HD-1 through iProcurement-->Internal ordering. I'm not able to install Windows 2003 server - either standalone OS or with OS packaged with CUCM 4.3. The intial install seems to go through fine and after a few self initiated reboot, the system hangs at the Window 2003 Server welcome screen. I'm trying to install 2003.1.2a-H.iso image. Should I RMA the equipment ?

3 REPLIES
Cisco Employee

Re: Problems with installation of win 2003 server on MCS 7835

Hi!

Is the OS version you are trying to install a Cisco approved OS? Did you get it from Cisco?

Can you try installing the 2003.1.1 version?

According to the CUCM HW compatibility matrix, the MCS-7835-H1-IPC1 is supported for CCM 4.3 versions.

*** Supported Cisco Unified Communications Manager Releases by Server ***

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6790/ps5748/ps378/prod_brochure0900aecd8062a4f9.html

According to the Windows 2003 Release Notes the server is supported too:

*** Cisco Unified Communications Operating System Release Notes, Version 2003.1.1 ***

--> Table 1 Supported Hardware Platform for New Installations

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/win_os/rel_note/rn200311.html#wp42549

For installation instructions refer to:

*** Installing the Operating System on the Cisco Unified Communications Server, Version 2003.1.1 ***

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/win_os/install/os200311.html#wp490168

Hope this helps!

Regards,

Teresa.

Regards, Tere. If you find this post helpful, please rate! :)
Hall of Fame Super Red

Re: Problems with installation of win 2003 server on MCS 7835

Hi Teresa,

Here's the +5 points I promised :)

Great stuff!

Rob

Cisco Employee

Re: Problems with installation of win 2003 server on MCS 7835

Hi Teresa,

I tried installing Cisco approved 2003.1.1 server and still ran into the same issue - The server hangs trying to load the OS. Could it be a faulty equipment ?

thanks

sreekanta.

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