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New Member

Problems with Place Call Step

Hi, i currently have the folowing problem:

Im developing an application that uses the Place Call Step, this step is going to successful even when the called number is busy and the RNA time expires.

What could be causing this problem?

2 REPLIES
Anonymous
N/A

Re: Problems with Place Call Step

When the call is proceeding and if it is incomplete meand this is releated to timer problem. You have to chek in the timer parameters in the Call manager.

New Member

Re: Problems with Place Call Step

Hi, thanks for your answer. I checked the timers on the Call Manager and i didnt find some timer that could help me, anyway ill try changing some values.

When the external phone that the script is calling (telefono) is busy, the call is even going to the successful branch.

When the external phone that the script is calling do not answer, the call is even going to the successful brach, and it is not respecting the RNA time that i determined on the Place Call Step.

I must tell you that im using h323.

This is a part of my script

Place Call (to telefono)

Successful

Accept (contact: CallContact)

Call Redirect (contact: CallContact, ext: Ext)

....

NoAnswer

Busy

Invalid

NoResource

Unsuccessful

Thanks for the help that you could give me.

Regards

Claudio Rivas

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