Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Product Authentication Solution

I am from the business side of an organization, so please bear with me on this question. Are there any commercially available solutions for authenticating Cisco equipment when it arrives from a reseller? We would ideally like to verify a) all internal chips are authentic, b) all chip-level software is authentic and c) no unauthorized components have been inserted into the products between assembly line and delivery to our front door. Thank you.

VIP Super Bronze

Re: Product Authentication Solution

Products you buy new from a reputable reseller *should* be sealed in a Cisco box with "Cisco Systems" tape intact. An authentic box with genuine gear it in will have a hologram sticker on it.

Certain Cisco parts will also have hologram stickers on key chips. An easy example is a VWIC2-2MFT-T1E1. There is a hologram sticker on the main chip of this card.

I am not aware of software that performs hardware and software tampering detection. Your best bet would be to buy from a reputable reseller.

Please remember to rate helpful responses and identify helpful or
New Member

Re: Product Authentication Solution

Thank you. Given our particular security needs, we cannot assume the standard designations of authenticity to be sufficient, even when procuring equipment from Tier 1 resellers (which we do). You affirmed my research: out-of-the-box solutions do not seem to be available.