Prompts

[admin_2]

export utility exports most items and objects from 2.4x - upgrading to 3.x<br>looking to maintain all customer recorded messages<br>- listen only mailbox - non exchange users<br>- call handler custom prompts<br>- etc<br><br>Is there a way to do this ???<br>thanks in advance<br><br>

[kechambe]

Cisco does not have tools and does not support moving anything that the Full Database Export/Import does not get.

You might want to try Microsoft ExMerge for your mailboxes.

Changing prompts is not support so we have nothing for this one.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

[#3]

Check out the "Migrating Unity" document on the general tools page of AnswerMonkey.net. It walks you through how to use ExMerge to save and restore your messages.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

[#4]

thanks for input