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cpi
Community Member

QA system for ICM

I was just wondering if anybody knows of any good automated QA programs that will go through the call flows and list the results. I know ICM comes with call tracer but I was looking for something a little more complex.

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Anonymous
N/A

Re: QA system for ICM

I don't think there is any automated QA tools similar to call tracer. But You could write your own scripts for the more features you are looking for and automate it to find call statistics.

cpi
Community Member

Re: QA system for ICM

Would I use the script editor for that?

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