Both CCM and the router config states that the gateway should be acting as the network side. I think this may be a bug. I'm going to try switching things around tomorrow so that the router is the user side. I'll be okay as long as that works. If it doesn't work, I'm in trouble. :-(
I opened up a TAC case and discovered that the troubleshooting book is a little misleading. In reality, either side (or both sides, actually) can send the SABME frame, but only the network side responds to it. I dug a little deeper and noticed that we weren't receiving ANY frames from the PBX. I think we probably have a case of one-way communication. I'll replace the cables and connectors tomorrow and see what happens.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...